1. Introduction

Welcome to Snetz Web Private Limited. These Terms & Conditions govern your use of our website, products, and services. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using our services.

2. Services

Our IT company provides a range of services, including but not limited to software development, IT consulting, cybersecurity, cloud solutions, and technical support. The details of each service will be outlined in a separate agreement where applicable. We strive to provide high-quality, reliable services tailored to meet your business needs.

3. User Responsibilities

• You agree to use our services for lawful purposes only and not for any fraudulent or malicious activities.
• You must not engage in activities that could harm our company, services, or other users. This includes but is not limited to hacking, introducing viruses, or violating any security protocols.
• You are responsible for maintaining the confidentiality of your account credentials and any activities conducted under your account.
• You agree to provide accurate and complete information when registering or using our services.

4. Payment & Fees

• Fees for services will be outlined in individual contracts or invoices, which must be adhered to.
• Payment terms must be followed as specified in agreements. Late payments may result in service suspension or additional charges.
• We reserve the right to modify our pricing at any time with prior notice, but any changes will not affect current contractual obligations.
• If payment is not received within the agreed-upon time frame, we may take legal action or employ a third-party collection agency.

5. Intellectual Property Rights

• All software, content, and materials provided by us are our intellectual property or are licensed to us.
• You may not copy, distribute, or modify any part of our intellectual property without our written consent.
• Any custom software or development services provided to you will remain our property unless otherwise agreed upon in writing.
• You may not reverse-engineer, decompile, or attempt to extract source code from any software we provide without our express permission.

6. Confidentiality

• Both parties agree to keep all confidential information private and not disclose it to third parties without prior consent.
• Confidentiality obligations will survive the termination of any agreement.
• We take all reasonable steps to protect your sensitive data and information, but we are not liable for breaches beyond our control.
• If you share any confidential information with us, you acknowledge that it is your responsibility to ensure its security on your end as well.

7. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
• Our total liability for any claims shall not exceed the amount paid for the services in question.
• We are not responsible for any data loss, business interruption, or technical failures beyond our reasonable control.
• While we take every precaution to secure our systems, we do not guarantee that our services will always be free from cyber threats or vulnerabilities.

8. Service Availability & Support

• While we strive to provide uninterrupted services, we do not guarantee that services will always be available or error-free.
• Scheduled maintenance or unforeseen technical issues may temporarily affect service availability.
• Technical support is provided as per the terms agreed upon in your service contract.
• We reserve the right to discontinue or modify any service at our discretion, with reasonable notice provided to users.

9. Termination

• We reserve the right to terminate or suspend services at any time due to violations of these terms.
• may terminate your agreement with us by providing written notice as per the contract terms.
• termination, you must cease using our services and return any proprietary materials belonging to us.
• outstanding payments must be settled before service termination is finalized.

10. Governing Law

These terms shall be governed by and interpreted in accordance with the laws of Ahmedabad Gujarat, India. Any disputes shall be resolved in the courts of Ahmedabad Gujarat, India.

• If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
• Any disputes arising between you and us must first be attempted to be resolved through negotiation or mediation before resorting to legal action.

11. Changes to Terms

We may update these Terms & Conditions from time to time. It is your responsibility to review them periodically. Continued use of our services constitutes acceptance of the revised terms.

• Any significant changes to these terms will be communicated via email or through a notice on our website.
• Your continued use of our services after modifications to the terms signifies your agreement to the changes.

12. Data Protection & Privacy

• We collect and process user data in accordance with our Privacy Policy.
• Your data is protected using industry-standard security measures, but we cannot guarantee absolute security.
• By using our services, you consent to the collection, storage, and processing of your data as outlined in our Privacy Policy.
• If you wish to withdraw consent or request data deletion, you must contact us in writing.

13. Third-Party Links & Services

• Our website and services may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party websites.
• Any interactions with third-party services are at your own risk, and we encourage you to review their terms and policies before engaging with them.

14. Indemnification

• You agree to indemnify and hold us harmless from any claims, damages, or losses arising from your use of our services or violation of these terms.
• This includes any legal fees incurred in defending such claims.

15. Contact Information

If you have any questions regarding these Terms & Conditions, you can contact us at:

Snetz Web Private Limited
706, 7th Floor, North Plaza, Nr. 4D Square mall, Opp. Palladium,
Visat- Gandhinagar Highway, Sabarmati, Ahmedabad, Gujarat - 380005, India
info@snetzweb.com
+91 9978165757

These Terms & Conditions constitute the entire agreement between you and us regarding the use of our services. Thank you for choosing Snetz Web Private Limited for your IT solutions.